Shipping policy
Order Processing
All products are made to order. Please allow 2–5 business days for your order to be processed and produced before it ships. You will receive a confirmation email with tracking information once your order has shipped.
Shipping Times
Shipping times vary based on your location and the product ordered. Typical delivery estimates are:
-
United States: 3–7 business days after fulfillment
-
Canada: 5–10 business days after fulfillment
Please note: These are estimates, not guarantees. Actual delivery times may vary due to factors beyond our control (carrier delays, customs, holidays, etc.).
Shipping Rates
Shipping costs are calculated at checkout and depend on the items in your order and your delivery location.
Order Tracking
Once your order has shipped, you will receive a tracking information by email. Please allow 24–48 hours for tracking information to update.
Wrong Address
If you provide an address that is considered insufficient by the courier, the shipment will be returned to our fulfillment partner. You will be responsible for the cost of reshipment once we confirm an updated address with you.
Lost or Delayed Packages
We are not responsible for delays caused by carriers or customs. If your package appears lost, please contact us at [your email address] and we’ll do our best to assist.
International Orders
International customers are responsible for any customs fees, duties, or taxes required by their country. These are not included in the product price or shipping cost.
